PATHS

Job Description:

JOB DESCRIPTION

Summary

The pharmacy technician is integral in the processing and preparation of prescriptions.  Working under the supervision of a pharmacist, the technician performs data entry, third-party (insurance) adjudication, inventory selection and prescription packaging tasks.  The technician directly interacts with patients, provider offices, insurance companies and wholesalers on a daily basis.  Attention to detail and strong customer service skills are essential traits for a successful pharmacy technician.

Education and/or experience

• High School Diploma (or GED or High School Equivalence Certificate);
• Certificate for completing an accredited Pharmacy Technician program;
• Current licensure as a Certified Pharmacy Technician licensure in the Commonwealth of Virginia.
• Three (3) years of experience as a pharmacy tech in a retail pharmacy environment preferred.

Competencies

• Customer service skills
  • Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Compassion/Empathy – Show concern for the wellbeing of others.
  • Service Orientation – Actively looking for ways to help people.
  • Speaking – Talking to others to convey information effectively.
  • Teaching – Instructing others how to do something.
• Active Learning – Understanding the implications of new information for both current and future problem-solving and decision-making.
• Reading Comprehension – Understanding written sentences and paragraphs in work related documents.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Customer Service:
  • Answer telephones, responding to questions or requests.
  • Assist customers by answering simple questions, locating items or referring them to the pharmacist for all medication information.
• Prescription Processing:
  • Receive written prescription or refill requests and verify that information is complete and accurate.
  • Enter and verify accuracy of patient demographics, insurance, and allergies into pharmacy management system.
  • Process prescriptions in pharmacy management system.
  • Prepare prescribed medications and affix labels.
• Inventory Control:
  • Receive and store incoming supplies, verify quantities against invoices, and inform supervisors of stock needs and shortages.
  • Maintain invoices and ensure follow-through on shortages, credits, returns, etc.
  • Assist in maintaining accurate inventory records.
  • Establish and maintain relationships with vendors.
• General Duties and Responsibilities:
  • Clean, and help maintain, equipment and work areas, and sterilize glassware according to prescribed methods.
  • Operate cash register and complete accurate deposits daily;
  • Maintain confidentiality of sensitive health and business information; HIPAA

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

Standards of Conduct

This position requires compliance with Health Center’s written standards, including its Compliance Program and Standards of Conduct and policies and procedures (“Written Standards.  Such compliance will be an element considered as part of the Pharmacy Technician’s regular performance evaluation.)

AAP/EEO Statement

PATHS’provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Preferred Skills: