PATHS

Job Description:

Summary

The Pharmacy Courier is the face of the pharmacy outside of our walls.  The courier is responsible for delivering medications and collecting payments for pharmacy customers.

Education and/or experience

• High School Diploma (or GED or High School Equivalence Certificate)
• Valid Driver’s License in good standing.

• Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• • Assist customers by answering simple questions or referring them to the pharmacist for all medication information.
  • Process orders for home delivery, including calling to verify that the patient will be available to accept order and relaying price of medication(s). 
  • Utilize pharmacy software to process and complete deliveries.
  • Maintain accurate accounting of monies received for deliveries and reconcile monies with pharmacy software reports daily.
  • Safely operate a motor vehicle and monitor for basic maintenance needs.

Preferred Skills:

Competencies

• Work independently
• Basic computer literacy
• Customer service skills
• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Compassion/Empathy – Show concern for the wellbeing of others.
• Service Orientation – Actively looking for ways to help people.
• Speaking – Talking to others to convey information effectively.
• Teaching – Instructing others how to do something.
• Active Learning – Understanding the implications of new information for both current and future problem-solving and decision-making.
• Reading Comprehension – Understanding written sentences and paragraphs in work related documents.
• Organized, accurate, thorough, and able to monitor work for quality
• Dependability, able to follow instructions, respond to direction and able to improve performance through management feedback
• Able to use a map or mapping software to locate and organize delivery stops.