PATHS

Optician

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Posted On: Wednesday, 10th May 2023
Category: Licensed Professional
Department: Optometry
Shift: Week Days
Location: Danville
GW High School
701 Broad Street
Job Type:
 40 Hours per Week
Education: Other Diploma/Certificate
Duration: Permanent

Job Description:

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Obtains and verifies insurance eligibility prior to patient exams.
  2. Submits exam/material claims to various insurance companies.
  3. Assist patient with finding the proper size frames and lenses according to their prescription.
  4. Assist patients with purchasing decisions.
  5. Properly measures, adjusts and repairs frames and lenses.
  6. Properly documents and retains all required patient paperwork and documentation.
  7. Performs optometric pre-tests and record results.
  8. Receive and stock optical merchandise.
  9. Organize and maintain optical area by following company procedures/policies, utilizing equipment appropriately, properly logging information and necessary paperwork.
  10. Recommend appropriate patient follow-up and care options.
  11. Answer questions and provide advice to patients regarding vision and optical issues.
  12. Deliver outstanding customer service through all patient interactions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

Preferred Skills:

Education and/or experience

  • Active Virginia Optician license
  • Two-plus years of optician experience preferred
  • Knowledge of insurance companies including Virginia Medicaid

Competencies

  • Strong interpersonal skills and ability to relate to patients of diverse backgrounds
  • Excellent customer service skills
  • Ability to maintain patient confidentiality
  • General computer proficiency
  • Demonstrated problem solving skills and multitasking ability